PC Technician course
Register for 2KO International's PC
technician course in Cape Town. Students wishing to enter the field of
repairing and maintaining PC's will find this is the perfect course for
them. 2KO has been delivering A+ PC technician courses in Cape Town
since 2003 with great success. Our A+ technician courses prepare
students to do the Comptia exams. PC technicians are able to repair and
upgrade hardware as well as support and trouble-shoot software and
A+ PC Technician Course
For CompTia A+ International exam
A+ Course Objectives
2KO's A+ training & certification prepares the student to pass:
The A+ Core Hardware exam
measures essential competencies
for a desktop computer hardware service technician with six
months of on-the-job experience. The student must demonstrate
basic knowledge of installing, configuring, upgrading,
troubleshooting, and repairing desktop computer systems at the
standard defined by this test specification.
Who should do this course?
Anyone who would like to be a PC technician and work with
upgrading and repairing PC’s
Students who like to work with PC hardware and to extract
the best performance from computer systems
Students wishing to get a CompTia
NB – the A+ course can be used together with the
N+ as an elective for the MCSE
CompTia A+ Course Contents – Hardware
A+ Course Contents – Software
Computer Safety Potential Health Hazards
Computer Safety Potential Health Hazards, Electrical Fires,
Electrostatic Discharges (ESD): What Causes Them?, Preventing
ESD, Components of a Good ESD Prevention Program, When is
Grounding Necessary?, Electromagnetic Interference (EMI).
Components & Tools Repair Tools, Hardware Tools, Software Tools,
Specialty Tools, Basics: System Board, Bus Design, Central
Processing Unit (CPU), CPU Performance Factors, Intel
Processors: Now and Then, Motorola Chip Family, Processor
Sockets and Slots, System Memory, Power Supplies, Hard Disk
Drive, File Allocation Table, Encoding, Hard Drive Interfaces,
Hard Disk Characteristics, Preparing the Hard Disk, Hard Disk
Maintenance, Disk Fragmentation, Floppy Disks, The Complementary
Metal Oxide Semiconductor , Communication Ports and Devices,
Boards and Connectors, Portable Systems.
Understanding I/O Addresses, DMA Channels and IRQ Lines, DMA
(Direct Memory Access) Channels, IRQ (Interrupt Request) Levels,
Installing Circuit Boards, A Typical Configuration,
Devices Monitors, Video Resolution, Keyboard, Multimedia, Sound
Boards, Speakers, Pointing Devices, Scanners, Modems.
Disassembly and Reassembly
Disassembly, Reassembly, Final Check List, Testing the System.
What is an Operating System?, Starting DOS, BIOS, Booting the
Computer, Creating Boot Disks, Understanding DOS Files and
Directories, DOS Commands, Directory Commands, Creating DOS
Directories, Exercise 6.2: Creating a Directory Structure, DOS
Configuration Files, CONFIG.SYS, AUTOEXEC.BAT, DOS Batch
Programs and Creating Batch Files, List of DOS Commands,
Optimization Memory Optimization, Managing Memory, Viewing
Electrophotographic (EP) Printer, Printing Process, Servicing
Laser Printers, Common Printer Problems and Solutions, Other
LAN (Local-Area Network), Topology, Logical Components,
Different Types of Networks
Harmful Influences, Stray Electromagnetism, Power-Related
Problems, Water and Other Liquids, Corrosive Elements,
Implementing a Preventive Maintenance Program,
Troubleshooting/Repair, Tools & Maintenance Procedures,
Preventive Maintenance/Cleaning Recommendations,
Safety/Environmental Repair Considerations.
Windows 95 Design, Upgrading Windows 3.x to Windows 95, Windows
95—The Differences, Configuring The Desktop, Plug & Play,
Windows-Specific Troubleshooting Tools, Windows 95 Boot
Windows 98 System Requirements, Software Requirements, Windows
98 Setup and Installation Features, Windows 98 Upgrade, Web
Integration Tools, Web Integration, FrontPage Express,
Windows NT 4.0
NT Workstation Overview, NT Server Overview, Compare NT
Workstation and NT Server Services, NT Server Types, NTFS
Windows 2000 Professional
Installation Requirements, Important Files to Review, Upgrade
from a Previous Version of Windows to Windows 2000 Professional,
Dual-Booting Windows 2000 Professional, Windows 2000 Compatible
File Systems, Joining a Domain or Workgroup, Perform an Attended
Overview The Linux Advantage, System Hardware Requirements,
Linux Applications, X-Windows, The Superuser Account,
What is the Internet?, History of the Internet, Responsibility
for the Internet, Capabilities of the Internet, Getting
Connected to the Internet, Security on the Internet.
Diagnosing & Troubleshooting
PC Troubleshooting, Common Problems, Getting Troubleshooting
Information From Customers, Common Error Codes & Startup
Messages, Common Problems in Windows, Windows-Specific
Troubleshooting Tools, Viruses.
How to enroll for the A+ course:
Frequently Asked Questions
Before enrolling for an A+ course you should have the
following information ready:
Date you wish to attend the course
Payment method – how you will be paying
An understanding of the costs of the total package
You can call us on our office number (see our web site
contact page on
and request a booking telephonically
You can book by email – simply send us an
email with your name, the date and how you would like to
pay. We will send you an invoice and upon payment your place
Request a credit card payment. We do accept credit card
Where do you train the A+ course?
We train the A+ course at our Greenpoint training centre in Cape
Town, South Africa.
What other branches do you have in SA or in the
We only train in Cape Town.
What books do I get with this course?
You will receive a course text book which you
can take away with you to keep after the course.
How long will it take me to get certified?
We recommend that students take at least one to
two weeks for exam preparation for every module they do. It is
unusual for students to be able to take the exam in the same
week they do the course.
What are the dates for the course?
See our schedule page:
Does the price include the official exam?
No, the exam is not included in the price. Exam
prices vary from centre to centre.
About the A+ Exam:
How much does
the A+ course cost?
The A+ exams are done at any
testing centre such as 2KO. You can find a list of exam centres
close to you by going to
The exam is a multiple test, on computer at an
authorised testy centre. The results are made known immediately.
If you fail the test, you must book it again at a future date
and will pay again.
The A+ course fee is quoted in the currency of
your country. Please contact us for the latest prices and
special offers. The CompTia exam fees are not included in the
course fee unless specifically stated.
If you are from out of town, we can arrange
accommodation close to our centre. Accommodation rates vary
depending on the time of year.
Included in your course fees:
Before doing the A+ course we recommend that you
should be able to use a PC to save files and work with files and
folders. You should have a basic knowledge of networking.
Tuition for five days
Breakfast daily at the training centre (where applicable)
Teas and coffees
The latest version of CompTIA A+ is CompTIA A+ 2009 Edition. Two exams
are necessary to be certified:
CompTIA A+ Essentials (220-701)
CompTIA A+ Practical Application(220-702)
CompTIA A+ Essentials measures the necessary competencies of an
entry-level IT professional with at least 500 hours of hands-on
experience in the lab or field. It tests for the fundamentals of
computer technology, networking and security, as well as the
communication skills and professionalism now required of all entry-level
CompTIA A+ Practical Application is an extension of the
knowledge and skills identified in CompTIA A+ Essentials, with more of a
"hands-on" orientation focused on scenarios in which troubleshooting and
tools must be applied to resolve problems.
For candidates certified under previous versions of the exam:
CompTIA A+ certified professionals who are encouraged or required by
their employers to remain current on their certifications have two
1. Take the CompTIA A+ 2009 Edition (two exams).
2. Only those who are certified in the most recent version of CompTIA A+
(2006 objectives) by taking 220-601 and one of the following: 220-602,
220-603 and 220-604 exams are eligible to update their currency through
taking the CompTIA A+ bridge exam (one exam), which covers the new
The existing CompTIA A+ exams, 220-601 through 220-604, remain relevant
and are in use by organizations and educational institutions throughout
the world. Those exams will remain in the market until July 31, 2010, to
allow all who are training or studying with current materials to
complete their course of study.
Why A New Exam?
The CompTIA A+ exam was last updated in 2006. Releasing a new version of
the exam ensures that CompTIA A+ reflects changes in technologies and
covers the latest skills needed by IT technicians. Additionally, CompTIA
A+ is ISO 17024 accredited and must be reviewed and updated every three
years to maintain accreditation.
Previous versions of Comptia A+
CompTIA A+ Essentials
CompTIA A+ Essentials validates knowledge of basic computer hardware
and operating systems, covering skills such as installation, building,
upgrading, repairing, configuring, troubleshooting, optimizing,
diagnosing and preventive maintenance, with additional elements of
security and soft skills. The Essentials Exam validates the basic skills
needed by any entry-level service technician regardless of job
CompTIA A+ 220-602
The CompTIA A+ 220-602 exam is targeted for individuals who work or
intend to work in a mobile or corporate technical environment with a
high level of face-to-face client interaction. Examples job roles
include: Enterprise Technician, IT Administrator, Field Service
Technician, PC Technician. Ideally, the CompTIA A+ 220-602 candidate has
already passed the CompTIA A+ Essentials examination.
Individuals in careers that require IT knowledge outside of the formal
IT job role, such as SMB office manager, technical sales roles or other
non-technical roles that require understanding of computer repair issues
may also find the validation of skills associated with the CompTIA A+
credential to be valuable.
The CompTIA A+ 220-603 examination is targeted for individuals who
work or intend to work in a remote-based work environment where client
interaction, client training, operating system and connectivity issues
are emphasized. Example job roles include: Remote Support Technician,
Help Desk Technician, Call Center Technician. Ideally, the CompTIA A+
220-603 candidate has already passed the CompTIA A+ Essentials
examination. Candidates who pass both CompTIA A+ Essentials and exam
220-603 exams will be CompTIA A+ certified with the Remote Support
CompTIA A+ 220-604
The CompTIA A+ 220-604 examination is targeted for individuals who
work or intend to work in settings with where hardware related
activities are emphasized. Example job roles include: Depot Technician,
Bench Technician. Ideally, the CompTIA A+ 220-604 candidate has already
passed the CompTIA A+ Essentials examination. Candidates who pass both
CompTIA A+ Essentials and exam 220-604 exams will be CompTIA A+
certified with the Depot Technician designation.
CompTIA - Bridge Exams
CompTIA A+ certified professionals who are encouraged or required by
their employers to remain current on their certifications can take the
CompTIA A+ Bridge Exam (BR0-003). Only those who are certified
in the most recent version of CompTIA A+ (2006 objectives) by taking
220-601 and one of the following: 220-602, 220-603 and 220-604 exams are
eligible to update their currency by taking the CompTIA A+ bridge exam
(one exam), which covers the new objectives.
software - 5 days course
A+ hardware - 5 days course