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Computer Safety Potential Health Hazards
Computer Safety Potential Health Hazards, Electrical Fires,
Electrostatic Discharges (ESD): What Causes Them?, Preventing
ESD, Components of a Good ESD Prevention Program, When is
Grounding Necessary?, Electromagnetic Interference (EMI).
PC Hardware
Components & Tools Repair Tools, Hardware Tools, Software Tools,
Specialty Tools, Basics: System Board, Bus Design, Central
Processing Unit (CPU), CPU Performance Factors, Intel
Processors: Now and Then, Motorola Chip Family, Processor
Sockets and Slots, System Memory, Power Supplies, Hard Disk
Drive, File Allocation Table, Encoding, Hard Drive Interfaces,
Hard Disk Characteristics, Preparing the Hard Disk, Hard Disk
Maintenance, Disk Fragmentation, Floppy Disks, The Complementary
Metal Oxide Semiconductor , Communication Ports and Devices,
Boards and Connectors, Portable Systems.
PC Configuration
Understanding I/O Addresses, DMA Channels and IRQ Lines, DMA
(Direct Memory Access) Channels, IRQ (Interrupt Request) Levels,
Installing Circuit Boards, A Typical Configuration,
Peripheral Hardware
Devices Monitors, Video Resolution, Keyboard, Multimedia, Sound
Boards, Speakers, Pointing Devices, Scanners, Modems.
Disassembly and Reassembly
Disassembly, Reassembly, Final Check List, Testing the System.
DOS
What is an Operating System?, Starting DOS, BIOS, Booting the
Computer, Creating Boot Disks, Understanding DOS Files and
Directories, DOS Commands, Directory Commands, Creating DOS
Directories, Exercise 6.2: Creating a Directory Structure, DOS
Configuration Files, CONFIG.SYS, AUTOEXEC.BAT, DOS Batch
Programs and Creating Batch Files, List of DOS Commands,
DOS Memory
Optimization Memory Optimization, Managing Memory, Viewing
Memory,
Printers
Electrophotographic (EP) Printer, Printing Process, Servicing
Laser Printers, Common Printer Problems and Solutions, Other
Printers.
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Networks
LAN (Local-Area Network), Topology, Logical Components,
Different Types of Networks
Preventive Maintenance
Harmful Influences, Stray Electromagnetism, Power-Related
Problems, Water and Other Liquids, Corrosive Elements,
Implementing a Preventive Maintenance Program,
Troubleshooting/Repair, Tools & Maintenance Procedures,
Preventive Maintenance/Cleaning Recommendations,
Safety/Environmental Repair Considerations.
Windows 95
Windows 95 Design, Upgrading Windows 3.x to Windows 95, Windows
95—The Differences, Configuring The Desktop, Plug & Play,
Windows-Specific Troubleshooting Tools, Windows 95 Boot
Sequences.
Windows 98
Windows 98 System Requirements, Software Requirements, Windows
98 Setup and Installation Features, Windows 98 Upgrade, Web
Integration Tools, Web Integration, FrontPage Express,
Windows NT 4.0
NT Workstation Overview, NT Server Overview, Compare NT
Workstation and NT Server Services, NT Server Types, NTFS
System.
Windows 2000 Professional
Installation Requirements, Important Files to Review, Upgrade
from a Previous Version of Windows to Windows 2000 Professional,
Dual-Booting Windows 2000 Professional, Windows 2000 Compatible
File Systems, Joining a Domain or Workgroup, Perform an Attended
Installation,
Linux
Overview The Linux Advantage, System Hardware Requirements,
Linux Applications, X-Windows, The Superuser Account,
Administration Files.
The Internet
What is the Internet?, History of the Internet, Responsibility
for the Internet, Capabilities of the Internet, Getting
Connected to the Internet, Security on the Internet.
Diagnosing & Troubleshooting
PC Troubleshooting, Common Problems, Getting Troubleshooting
Information From Customers, Common Error Codes & Startup
Messages, Common Problems in Windows, Windows-Specific
Troubleshooting Tools, Viruses. |
