Computer Courses

A+ PC Technician Course

For CompTia A+ International exam

A+ Course Objectives

2KO's A+ training & certification prepares the student to pass: 

· A+ Operating System Technologies exam

· A+ Hardware exam

The A+ Core Hardware exam measures essential competencies for a desktop computer hardware service technician with six months of on-the-job experience. The student must demonstrate basic knowledge of installing, configuring, upgrading, troubleshooting, and repairing desktop computer systems at the standard defined by this test specification.
 

Who should do this course?

• Anyone who would like to be a PC technician and work with upgrading and repairing PC’s
• Students who like to work with PC hardware and to extract the best performance from computer systems
• Students wishing to get a CompTia International certification

NB – the A+ course can be used together with the N+ as an elective for the MCSE

  CompTia A+ Course Contents – Hardware

 CompTia A+ Course Contents – Software

Computer Safety Potential Health Hazards
Computer Safety Potential Health Hazards, Electrical Fires, Electrostatic Discharges (ESD): What Causes Them?, Preventing ESD, Components of a Good ESD Prevention Program, When is Grounding Necessary?, Electromagnetic Interference (EMI).

PC Hardware
Components & Tools Repair Tools, Hardware Tools, Software Tools, Specialty Tools, Basics: System Board, Bus Design, Central Processing Unit (CPU), CPU Performance Factors, Intel Processors: Now and Then, Motorola Chip Family, Processor Sockets and Slots, System Memory, Power Supplies, Hard Disk Drive, File Allocation Table, Encoding, Hard Drive Interfaces, Hard Disk Characteristics, Preparing the Hard Disk, Hard Disk Maintenance, Disk Fragmentation, Floppy Disks, The Complementary Metal Oxide Semiconductor , Communication Ports and Devices, Boards and Connectors, Portable Systems.

PC Configuration
Understanding I/O Addresses, DMA Channels and IRQ Lines, DMA (Direct Memory Access) Channels, IRQ (Interrupt Request) Levels, Installing Circuit Boards, A Typical Configuration,

Peripheral Hardware
Devices Monitors, Video Resolution, Keyboard, Multimedia, Sound Boards, Speakers, Pointing Devices, Scanners, Modems.

Disassembly and Reassembly
Disassembly, Reassembly, Final Check List, Testing the System.

DOS
What is an Operating System?, Starting DOS, BIOS, Booting the Computer, Creating Boot Disks, Understanding DOS Files and Directories, DOS Commands, Directory Commands, Creating DOS Directories, Exercise 6.2: Creating a Directory Structure, DOS Configuration Files, CONFIG.SYS, AUTOEXEC.BAT, DOS Batch Programs and Creating Batch Files, List of DOS Commands,

DOS Memory
Optimization Memory Optimization, Managing Memory, Viewing Memory,

Printers
Electrophotographic (EP) Printer, Printing Process, Servicing Laser Printers, Common Printer Problems and Solutions, Other Printers.

Networks
LAN (Local-Area Network), Topology, Logical Components, Different Types of Networks

Preventive Maintenance
Harmful Influences, Stray Electromagnetism, Power-Related Problems, Water and Other Liquids, Corrosive Elements, Implementing a Preventive Maintenance Program, Troubleshooting/Repair, Tools & Maintenance Procedures, Preventive Maintenance/Cleaning Recommendations, Safety/Environmental Repair Considerations.

Windows 95
Windows 95 Design, Upgrading Windows 3.x to Windows 95, Windows 95—The Differences, Configuring The Desktop, Plug & Play, Windows-Specific Troubleshooting Tools, Windows 95 Boot Sequences.

Windows 98
Windows 98 System Requirements, Software Requirements, Windows 98 Setup and Installation Features, Windows 98 Upgrade, Web Integration Tools, Web Integration, FrontPage Express,

Windows NT 4.0
NT Workstation Overview, NT Server Overview, Compare NT Workstation and NT Server Services, NT Server Types, NTFS System.

Windows 2000 Professional
Installation Requirements, Important Files to Review, Upgrade from a Previous Version of Windows to Windows 2000 Professional, Dual-Booting Windows 2000 Professional, Windows 2000 Compatible File Systems, Joining a Domain or Workgroup, Perform an Attended Installation,

Linux
Overview The Linux Advantage, System Hardware Requirements, Linux Applications, X-Windows, The Superuser Account, Administration Files.

The Internet
What is the Internet?, History of the Internet, Responsibility for the Internet, Capabilities of the Internet, Getting Connected to the Internet, Security on the Internet.

Diagnosing & Troubleshooting
PC Troubleshooting, Common Problems, Getting Troubleshooting Information From Customers, Common Error Codes & Startup Messages, Common Problems in Windows, Windows-Specific Troubleshooting Tools, Viruses.

  How to enroll for the A+ course

 Frequently Asked Questions

• Before enrolling for an A+ course you should have the following information ready:
  
   
  • Date you wish to attend the course
  • Payment method – how you will be paying
  • An understanding of the costs of the total package
    
     
• You can call us on our office number (see our web site contact page on www.i2ko.com and request a booking telephonically
• You can book by email – simply send us an email with your name, the date and how you would like to pay. We will send you an invoice and upon payment your place is secure
• Request a credit card payment. We do accept credit card payments.

Where do you train the A+ course?
We train the A+ course at our Greenpoint training centre in Cape Town, South Africa.

What other branches do you have in SA or in the world?
We only train in Cape Town.

What books do I get with this course?
You will receive a course text book which you can take away with you to keep after the course.

How long will it take me to get certified?
We recommend that students take at least one to two weeks for exam preparation for every module they do. It is unusual for students to be able to take the exam in the same week they do the course.

What are the dates for the course?
See our schedule page:

Does the price include the official exam?
No, the exam is not included in the price. Exam prices vary from centre to centre.

  About the A+ Exam

  How much does the A+ course cost?

The A+ exams are done at any authorised testing centre such as 2KO. You can find a list of exam centres close to you by going to www.vue.com

The exam is a multiple test, on computer at an authorised testy centre. The results are made known immediately. If you fail the test, you must book it again at a future date and will pay again.

The A+ course fee is quoted in the currency of your country. Please contact us for the latest prices and special offers. The CompTia exam fees are not included in the course fee unless specifically stated.

If you are from out of town, we can arrange accommodation close to our centre. Accommodation rates vary depending on the time of year.

 Course pre-requisites?

 Included in your course fees:

Before doing the A+ course we recommend that you should be able to use a PC to save files and work with files and folders. You should have a basic knowledge of networking.

• Tuition for five days
• Breakfast daily at the training centre (where applicable)
• Teas and coffees
• Lunches daily
• Attendance certificate