2KO International - Terms and Conditions of Training

The following terms and conditions apply to all 2KO Training courses.

Our standard full time instructor led courses include the following:

• Stationery - student note book, pen, highlighter where applicable

• Certificate of completion at course end

• Books, course notes, CD's and any relevant course materials pertaining to the training course

• Tea, coffee, juice and biscuits  on all training days

• Breakfast - Monday to Friday

• Lunch on all training days (a training day is a day where there are scheduled classes with an instructor. Study and revision days are not counted as training days.)

• Free internet access after class and before class

What is not included

• Transfers to and from Cape Town International airport

• Exams

• Accommodation

• Dinners

• Weekend meals

• Lunches on non-training days

What does Pass and Continue mean?

• Under some packages, a student may have a package which includes exam on a pass and continue basis. This means that:
  - The first exam is sponsored by 2KO. If the student passes the exam, he may book another exam subject
    which forms part of his course, and again, 2KO will sponsor the exam fee. However, if the student does not
    pass any exam, he or she needs to pay for a re-sit of that exam, and must pass that exam before 2KO will
    sponsor the next one. Once the student passes the resit, he or she can book the next exam and 2KO will
    sponsor that exam. And do on.

• 2KO does not sponsor more than the number of exams specified on the invoice.

• If the invoice does not state that exams are included then exams are not included under any circumstances

Can exams be refunded if not taken?

2KO prefers students to pay for exams as and when they book them. The student and or company must accept the risk associated with pre-paid exams as follows:

• If exams have been pre-paid, they must be taken whilst in Cape Town and whilst on course.

• Exams which are not used are not refundable, and are therefore forfeited. Please do not pre-pay for exams unless you accept this risk.

• Exams are not transferable.

• Exams may be kept in credit if not used, and may be used by the same student during another course time when that student takes another course with 2KO International.

Payment conditions

• Invoices are due to be paid 2 weeks prior to the course start

• Some additional benefits may accrue where payment is made at least a month before the course start date, and this may result in some free exams and or free meals being offered. Note that these benefits offered are only in force if payment conditions are met.

• Where payment is NOT made by the prescribed payment date, all benefits such as discounts, free exam and free meals are forfeited, unless the late payment is agreed in writing by 2KO International.

• All bookings are considered provisional until payment is made in full.

• Courses may be cancelled at short notice where payment has not been made.

• 2KO endeavors to NOT cancel any course where paid-up students are already booked.

Cancellation policy?
Courses which are cancelled more than 14 days in advance are refundable. Courses cancelled from 7 to 14 days before the course are 80% refundable. Courses cancelled within 7 days are not refundable at all.

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