Amazon Kindle Connection Problems in South Africa

Follow these steps if you are experiencing problems connecting to 3G

You may be able to successfully connect to Whispernet by changing the default wireless provider for your Kindle.

Visit your Kindle's Settings screen by selecting that option from the Home screen menu.

When you're on the Settings screen, type 311 on Kindle's keyboard.

When prompted to switch wireless providers, select "OK" to see a list of providers in your area. Please allow up to two minutes for Kindle to complete a search of available wireless providers.

Select a carrier from the list and wait for Kindle to return to the Setting screen and attempt to connect to Whispernet. If after two minutes you are still unable to connect or your signal strength does not improve, please repeat the steps above and select a different carrier from the list.

If you have repeatedly tried to switch carriers and you are still unable to connect to the Whispernet, please call us so we can try some real-time troubleshooting. You can reach us internationally by dialing 1-206-266-0927. If you do need to call us, please have your Kindle fully charged and connected to the charger when you call.